The processing time for a bus pass application in Birmingham can vary. Generally, once you submit your completed vendor form, you can expect payment for the bus pass cost to be arranged within 10 working days. However, during busy periods, it may take up to 20 working days.
Here’s a quick summary:
| Timeline | Processing Time |
|---|---|
| Standard processing | 10 working days |
| Busy period processing | Up to 20 working days |
If you find that your application is taking longer than 20 working days, you should contact the Children and Young People’s Travel Service for assistance. You can start your application for a bus pass here.