To pay your rent without a reference number, unfortunately, it seems you will need to have one, as all the available payment methods require a 12-digit reference number. This is necessary whether you're paying online, at a Payzone outlet, or at a Post Office.
Here’s a summary of the payment options requiring a reference number:
| Payment Method | Required Reference Number |
|---|---|
| Pay online | Yes, 12-digit number |
| Pay at a Payzone outlet | Yes, 12-digit number |
| Pay at a Post Office | Yes, 12-digit number |
| Pay by phone | Yes, 12-digit housing or rent account number |
If you don’t have your reference number, it’s important to retrieve it from your bill, invoice, or statement before making any payments. If you need further assistance, consider contacting the council directly.