What If I Need to Cancel or Change My Direct Debit?

AI Summary

If you need to cancel or change your Direct Debit for your Council Tax, you can easily manage this online. Here’s what you need to do:

  1. Sign in to your BRUM account and select 'Council Tax Online'.
  2. If you don’t have a BRUM account, you'll need to register for one.
  3. You can also call Customer Services at 0121 303 1113 for assistance.

Here’s a quick overview of the steps involved:

Step Action
Sign in to BRUM account Access 'Council Tax Online' option
Register for BRUM account Follow the link to create your account if you don’t have one
Call for assistance Contact Customer Services at 0121 303 1113

It's advisable to manage your Direct Debit promptly to avoid any missed payments, which could lead to issues with your account.