Bolton says the first step is to try talking to the person causing the noise, if you feel able to do that. If it carries on, you should report it by completing the nuisance pack and returning the diary inside it.
| Step | What Bolton says to do |
|---|---|
| 1 | Try talking to the person responsible for the noise. |
| 2 | If that doesn’t work, complete the nuisance pack. |
| 3 | Return the diary contained in the pack — Bolton says your complaint will not be considered unless the diary is completed and returned. |
| 4 | The council will review the information and decide whether it’s appropriate to investigate. |
If the issue is noise or smells from existing commercial premises, Bolton also points people to environmental health. For neighbour nuisance or anti-social behaviour, Bolton’s community safety team can be contacted on 01204 336500.