If you're having trouble uploading your documents, here are a few steps you can take based on the guidance from Braintree's council records:
- Ensure that your document is saved as a PDF and locked to prevent any edits.
- Make sure the maximum file size for each attachment is no more than 2MB.
- You can only upload three attachments, so check if you’ve reached that limit.
- If your documents exceed the upload limit or if you still encounter issues, you can contact the Planning Policy team at planningpolicy@braintree.gov.uk.
By following these steps, you should be able to successfully upload your documents!