Bromley gives you a few ways to get in touch, depending on what you need help with. For general contact, the main council number is 020 8464 3333 during office hours, and there are online contact forms for common services.
| Contact method | Details | Link |
|---|---|---|
| Main council switchboard / Customer Contact Centre | Open 8.30am to 5.00pm Monday to Friday. Main number: 020 8464 3333 | — |
| Emergency contacts outside normal hours | 0300 303 8671 for emergencies only | — |
| Online contact forms | Options include electoral register, register to vote, councillor contact, complaints/compliments, council tax, benefits, housing, empty properties, and more | contact us online |
| Council tax and benefits enquiries | Use the council tax and benefits enquiry form for payment difficulty and other council tax/benefit queries | contact form |
| Housing-related queries | Housing benefit changes, discretionary housing payment, homelessness, disrepair, overcrowding | contact form |
| Sundry debt enquiries | For council invoices and temporary accommodation accounts, but not council tax, business rates, benefits or parking | sundry debt contact form |
If you’re not sure which route to use, the online contact page is the quickest place to start. For urgent issues outside normal hours, use the emergency number rather than the main switchboard.