The time it takes for an investigation to be completed can vary depending on the complexity of the case. Generally, Bromley Council aims to respond within one month of accepting a complaint. However, if the case is classified as complex, it may take up to three months.
Here’s a quick breakdown:
| Case Type | Response Time |
|---|---|
| Standard Cases | Up to 1 month |
| Complex Cases | Up to 3 months |
If you're concerned about a specific incident, it’s a good idea to follow up periodically to check on the status. You can always reach out to Bromley Council for updates.