Cherwell District Council has a few easy ways to get in touch, depending on what you need. The quickest option is usually the online Contact Us form, but you can also use the phone, email, or post details below.
| Contact route | Details |
|---|---|
| General customer service | Email: customer.service@cherwell-dc.gov.uk |
| General customer service | Phone: 01295 227001 |
| General customer service | Post: Cherwell District Council, 39 Castle Quay, Banbury, OX16 5FD |
| Housing Standards Team | Phone: 01295 227004 |
| Housing Standards Team | Email: housing.standards@cherwell-dc.gov.uk |
| Tenancy Relations Officer | Phone: 01295 227004 |
| Tenancy Relations Officer | Email: tenancy.relations@cherwell-dc.gov.uk |
| Environmental Health | Email: customer.service@cherwell-dc.gov.uk |
| Environmental Health | Phone: 01295 227001 |
| Communications team | Email: communications.team@cherwell-dc.gov.uk |
| Monitoring Officer (councillor complaints) | Email: standardsmonitoringofficer@cherwell-dc.gov.uk |
| Monitoring Officer (councillor complaints) | Online form or write to: The Monitoring Officer, Cherwell District Council, 39 Castle Quay, Banbury, OX16 5FD |
| Information Governance / Data Protection Officer | Email: DPO@cherwell-dc.gov.uk |
| Information Governance | Email: informationgovernance@cherwell-dc.gov.uk |
If you’re not sure who to contact, Cherwell says to use the online contact form or email customer services. For council services that can be handled online, the website also points you to Pay, Apply, Report or Book for quicker processing.