If your bin wasn't collected, it's important to report the missed collection within 48 hours of the scheduled collection day. Also, make sure your bin is presented at the edge of your property until it’s collected.
Here's a quick guide on what to do:
| Step | Details |
|---|---|
| Report missed collection | Must be done within 48 hours |
| Present your bin | Place it at the front boundary of your property |
| Contact for reporting | Report a problem online or call 01322 343290 |
If your bin has contamination (like non-eligible waste), you'll need to remove that before it can be emptied. Always keep your bin clean to ensure it gets collected next time!