Yes, you can submit your concern online instead of calling. Durham council offers various online forms to report issues, which can often be quicker than making a phone call. For more specific complaints, you can utilize their dedicated online complaint submission.
Here’s a brief summary of how you can submit your concerns:
| Method | Details |
|---|---|
| Online Submission | Make a complaint online |
| Reporting Other Issues | Use online forms for issues like missed bins and potholes Apply, Report, Pay |
Using the online forms can be a quicker and more efficient way to address your concerns.