To apply for Housing Benefit in Durham, you can do it online using the benefit claim form and calculator. If you prefer, you can contact Housing Benefit by phone or visit a customer access point, but you’ll need an appointment.
| How to apply | Details | Link |
|---|---|---|
| Online | Use the benefit claim form and calculator to make a claim | Benefit claim form and calculator |
| By phone | Contact Housing Benefit | Housing Benefit |
| In person | Visit a customer access point; an appointment is needed | Housing Benefit |
After you claim, Durham says you’ll need to provide supporting documents as soon as possible and within a month to avoid delays. Once they have everything, they’ll process your claim and write to you with the decision and payment details.