To request a replacement bin from Durham County Council, you'll need to provide specific details depending on the type of bin situation you are facing. Here's a breakdown of the information needed based on the reason for the replacement:
| Reason for Replacement | Details Needed | Charge |
|---|---|---|
| Damaged bin | Confirm the bin type (rubbish, recycling, or garden waste) | Free if repairable |
| Lost or stolen bin | Confirm the bin type and indicate it is lost or stolen | £30 |
| Extra garden waste bin required | Specify the need for an extra garden waste bin and confirm subscription for collection | £30 plus subscription fee |
| Exchange a small garden waste bin | Indicate current bin size and request a standard size | Free |
| New build properties | Confirm property type and whether bins were supplied by the developer | £70 for new bins if not supplied |
Feel free to visit the request page to initiate your bin replacement request online. If you're unsure about which bin you need, the council's waste management team is also available to assist you.