You can report issues with household drains, but the process varies depending on the type of issue. Blocked household downpipes and drains within a property are generally the homeowner's responsibility, while problems outside the property, such as main sewers, are managed by Scottish Water.
Here's a breakdown of who to contact for different types of drainage issues:
| Issue Type | Responsibility | Contact Information |
|---|---|---|
| Blocked gully (road drain) | Council | Use the report form |
| Blocked downpipes (house) | Homeowner | Contact a plumber |
| Blocked drains within property | Homeowner | Contact a plumber |
| Drainage problems outwith property | Scottish Water | Call 0845 601 8855 |
| Shared drainage problems | Council (for emergencies) | Call 0131 200 2000 |
| Sewage presence or health risks | Scottish Water (for outside the boundary), or contact Council for inside | Call 0845 601 8855 or 0131 608 1100 |
For household issues, it's often best to get in touch with a plumber if you're unsure. For communal areas or shared drainage systems, contacting the Council is advisable.