Yes — Guildford lets you contact and use several council services online instead of phoning. You can report issues, pay council tax, apply for benefits, make complaints, and manage some account changes through MyGuildford or other online forms.
| Online option | What you can do | Link |
|---|---|---|
| MyGuildford / self-service pages | Report issues, pay council tax, apply for benefits, manage council tax and benefits, track requests | Contact us |
| MyGuildford account | View council tax, benefit or business rates accounts, upload documents, change payment details, set up Direct Debit, report changes | View your council tax, benefit or business rates account |
| Contact form for complaints | Submit a complaint about Planning Services | Complaints and Compliments Form |
| Online support form | Get help with online payments | online support form |
If you just need general contact, Guildford also lists a phone number and reception hours, but the online route is clearly available for a lot of common tasks.