Yes, certain services at the Resident Contact Centre in Harrow require an appointment. These appointments are typically for individuals with specific needs, such as those who are highly vulnerable or at risk of homelessness, individuals fleeing domestic abuse, or those needing to meet with a social worker.
Here’s a summary of the situations that may necessitate an appointment:
| Circumstance | Appointment Requirement |
|---|---|
| Highly vulnerable individuals | Yes |
| Individuals at risk of homelessness | Yes |
| Lacking internet knowledge and at risk of homelessness | Yes |
| Fleeing domestic abuse | Yes |
| Rough sleeping without access to a phone | Yes |
| Concern about the welfare of a child | Yes |
| Concern about the welfare of a vulnerable adult | Yes |
| Have an appointment with a social worker | Yes |
If you think you may need an appointment, it's best to contact a duty officer at the centre who can guide you on whether an in-person appointment is necessary. For further details, you might want to visit the Resident Contact Centre page.