To report a pothole in Harrow, use the online pothole form and place the map pin on the exact spot. Harrow aims to respond within 10 working days, and the marker has to be on a green road section for the report to go through.
| What you need to do | Details |
|---|---|
| Report online | Report a pothole |
| Set the location | Move the “Confirm Location” marker to the pothole, or enter the address at the top of the map |
| Check the road section | The marker must be on a green road; non-green sections are not maintained by the Council |
| What happens next | A highway supervisor visits the pothole, assesses the size, location and risk to road users |
| Council response time | Harrow aims to respond within 10 working days |
If the road fault is dangerous and presents a risk to the public, Harrow says not to report it online and to call 020 8736 6072 instead.