How Do I Contact The Council?

AI Summary

You can contact Hartlepool Borough Council by phone, email, post, or online. The main contact details available are below.

Method Details Link
Online Submit feedback or make a complaint using the council’s online form Customer Feedback and Complaints
Email customer.comments@hartlepool.gov.uk
Phone 01429 266522
Post Customer Feedback and Complaints, Civic Centre, Victoria Road, Hartlepool, TS24 8AY
Contact details for all customer-facing departments Contact us Contact us

If you’re contacting them about a complaint, Hartlepool also accepts complaints in person, over the telephone, by letter, or online. For housing management complaints, residents can also contact Customer Services on 01429 266522 or customerservice@hartlepool.gov.uk.

Sources

Customer Feedback and Complaints Policy Customer Feedback and Complaints Policy Constitution Part 5 - Code of Conduct for Employees Customer Feedback and Complaints Policy

Related questions

What are the council’s opening hours? How do I make a complaint online? Who do I contact about housing issues? Can I speak to someone in person at the council office?