If you believe you have a noise nuisance complaint, there are several steps you can take before involving the council. Here's a straightforward guide:
| Step | Action |
|---|---|
| 1 | Talk to the person causing the noise. Approach them when the noise has stopped and calmly explain how it is affecting you. |
| 2 | Get support if needed. If you aren't comfortable speaking to them, ask a friend or family member to do it for you, or consider writing a letter. |
| 3 | Contact your landlord. If you live in a rented property, discuss the problem with your landlord, as they may have policies regarding disturbances. |
| 4 | Involve the council. If the issue isn't resolved and the noise is a statutory nuisance, complete the relevant complaint form on the council’s website. |
If the situation doesn't improve after trying these steps, you can formally report the issue. Be aware that the council does not handle one-off parties or disputes between neighbours. You can find the relevant forms to report noise pollution on the Havering Council noise nuisance page.
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