You can contact Hillingdon Council in a few different ways, depending on what you need help with. The quickest route for most general services is the council’s online services, and there are also phone lines for specific services.
| Contact method | Details |
|---|---|
| Council tax help by email | counciltax@hillingdon.gov.uk |
| Democratic services email | democratic@hillingdon.gov.uk |
| Council tax payment line | 01895 556699 |
| Main service phone lines | 0300 123 1384 for council tax, housing benefits and revenues/benefits |
| Emergency council property repairs | 01895 556600 |
| Children’s social care (Stronger Families Hub) | 01895 556006 |
| Fraud | 0800 389 8313 |
| Adult social care | 01895 556633 |
| Parking | 01895 250633 |
| Rent collection and arrears | 01895 556182 |
| Out-of-hours emergencies | 01895 250111 |
| Council tax postal address | The Council Tax Office, Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW |
| Complaints about councillor conduct | lwhite@hillingdon.gov.uk or Lloyd White, Deputy Monitoring Officer, Hillingdon Council, Civic Centre, Uxbridge, Middlesex, UB8 1UW |
For general council questions, Hillingdon also points residents to its website and online services, and many services have specific contact routes rather than one central switchboard. If you’re contacting them about a particular issue, use the service-specific number or email above so it gets to the right team faster.