To log in to Hillingdon’s My Account, use the email address you registered with and the password you created for your My Account. If you’ve forgotten the password, you can reset it on the Reset password for My Account page.
| Step | What to do |
|---|---|
| 1 | Make sure you’ve registered for My Account first. |
| 2 | Sign in using the email address registered to your account. |
| 3 | Enter your My Account password, not your email password. |
| 4 | If needed, use the Reset password for My Account option and follow the PIN email steps. |
If you still can’t get in after that, Hillingdon says you can use their online form to request help with logging into My Account: Request help logging into My Account.