If you encounter issues while renewing online with Hillingdon, there are a few steps you can take for assistance. First, if you're having trouble completing forms, you can contact 0300 123 1384 to request a paper form. For technical issues, like website errors, it's best to use the 'Website feedback' link at the bottom of the page to report the problem directly.
For specific support regarding your online council account, you can reach out to citizenaccess@hillingdon.gov.uk. This way, the council can help resolve any online service issues you might be facing.
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