If you received a parking ticket despite having a permit, you can challenge it by following a few straightforward steps. You'll need to submit your challenge in writing, which can be done easily using an online form.
Here's a quick overview of what you need to do:
| Step | Details |
|---|---|
| View Photos | Go to the pay parking ticket section to see photos of your vehicle at the time of the ticket issuance. You'll need the Penalty Charge Notice (PCN) number and your vehicle registration. |
| Submit a Challenge | Complete the online form here or send a written letter to: <br> Parking Appeals and Processing <br> PO Box 1180 <br> Hillingdon UB8 9DH. Include the ticket number and your contact details. |
| Wait for a Decision | Your case will be put on hold during the investigation. You'll be notified by post regarding the outcome, which can take some time. |
If your challenge is successful, the ticket will be cancelled. Just make sure you provide as much detail and any supporting evidence in your challenge to strengthen your case.