What Should I Do If My Bin Was Missed?

AI Summary

If your bin was missed, you'll need to report it within two days of the scheduled collection. Here’s what you should do:

  1. Check for Service Disruption: Ensure that there are no service issues causing the delay, such as weather or road problems.
  2. Verify Collection Timing: Make sure your bin was out by 7am on collection day.
  3. Report the Missed Collection: Use the online report form available.

Here’s a quick recap of the steps:

Step Action
1 Check for service disruptions on our service disruption page.
2 Verify that your bin was out by 7am on collection day.
3 Report the missed collection within two days using the online report form.

After you report it, the council will return to empty your bin within two days. Just leave it at the collection point until it’s emptied.

Sources

Missed bin collections Missed bin collections Missed bin collections Missed bin collections

Related questions

What if my bin was not collected again after reporting it? How will I be updated on the status of my missed collection report? Is there a phone number I can call for immediate assistance with my missed bin collection? What should I do if I forget to report a missed collection within the two-day window?

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