Fixing potholes in Leeds involves a structured response time based on the severity of the defect. Here’s a breakdown of the target response times for repairs:
| Severity Category | Description | Target Response Time for Repair |
|---|---|---|
| CAT1 | End of next working day | Make safe |
| CAT2 | Repair within 7 calendar days | Permanent repair |
| CAT3 | Repair within 30 calendar days | Permanent repair |
For emergency situations, such as potholes that pose immediate risk, repairs are prioritized to be made by the end of the next working day, while less urgent issues follow the specified timelines. If you notice a pothole, you can report it through the council's online system for a prompt response. For emergencies, call 0113 222 4407 immediately.