Typically, Lichfield's customer services operate from 9am to 5pm on weekdays, but there may be occasional closures for staff training. For example, on Thursday 16 July, the phone lines and live chat were closed until 1pm, while the reception reopened at 10am.
Here's a quick overview of the general customer service hours:
| Day | Time |
|---|---|
| Monday | 9am - 5pm |
| Tuesday | 9am - 5pm |
| Wednesday | 9am - 5pm |
| Thursday | 9am - 5pm (closed until 1pm on specific dates) |
| Friday | 9am - 5pm |
| Saturday | Closed |
| Sunday | Closed |
If you need assistance outside these hours, consider using their online single form or WhatsApp them at 01543 308171.
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