If you choose to cancel the LinCare service during the trial period, you have specific timeframes depending on your referral type. Here’s how it breaks down:
| Referral Type | Cooling-Off Period | Action on Cancellation |
|---|---|---|
| Non-Urgent Referrals | 14 days | Contact LinCare to cancel within this period |
| Urgent Referrals | 21 days | Contact LinCare to cancel within this period |
If you don't cancel within the specified period, invoices will automatically be sent out, and a minimum service length of three months will apply. You can terminate the service by either pressing the pendant or red button or contacting the LinCare control centre at 0300 303 4430 or via email at lincare@lincoln.gov.uk.