If your benefit claim is denied, you have a few options for recourse. You can request a more detailed explanation or ask the council to review their decision. If you still disagree after this, you can formally appeal within one month of receiving the decision letter.
Here’s a summary of the steps you can take:
| Action | Details |
|---|---|
| Request a detailed explanation | Contact the council to ask for more information about the decision. |
| Request a review | Ask for the decision to be looked at again within one month of the decision letter. |
| File an appeal | Complete a benefit decision appeal form or write a detailed letter explaining your reasons for the appeal. Make sure to sign it. |
Make sure to act within the specified timeframes to maintain your right to appeal! For more information about the appeal process, you can visit the Mansfield benefit appeals page.