Medway Council gives you a few ways to get in touch, depending on what you need. The quickest route is usually the relevant online form, but you can also phone, text relay, or write in.
| Purpose | How to contact Medway Council |
|---|---|
| General comments or suggestions | Comment on a council service online |
| General phone contact for comments | 01634 333 333 |
| Text relay | 18001 01634 333 333 |
| Write to | Customer Relations Team, Medway Council, Gun Wharf, Dock Road, Chatham, Kent, ME4 4TR |
| Housing Options Service | 01634 304 400 |
| Domestic abuse advice / report | 01634 333 344 |
| Adult social care / domestic abuse out of hours | 03000 419 191 |
| Adult social care / domestic abuse text relay | 18008 |
| Domestic Abuse 24-hour Support Line | 0808 2000 247 |
| Council tax online account help | contact us using this form |
| Council tax email | ctax@medway.gov.uk |
| Ask a question at Full Council or Cabinet | submit your question online |
| Post a question for Full Council or Cabinet | Chief Executive, c/o Democratic Services, Medway Council, Gun Wharf, Dock Road, Chatham, Kent, ME4 4TR |
If you want to contact the council about a specific issue, Medway often has a dedicated route for that service, which is usually the best place to start.