If you've reported a missed waste collection with Medway Council, it's important to do so within a specific timeframe. You have 24 hours from the scheduled collection date to submit your report. If you miss this window, the collection won't occur until the next scheduled date.
Here’s how the process looks:
| Action | Timeframe |
|---|---|
| Report missed collection | Within 24 hours of the scheduled collection |
| Next collection for missed waste | On the next scheduled collection day |
For more information or to report a missed collection, you can report online. Just make sure your bin is at the boundary of your property by 7am on collection days!