Newham gives a few main ways to get in touch, depending on what you need. For general help, the main switchboard is 020 8430 2000, and many services are also handled online.
| What you need help with | How to contact Newham |
|---|---|
| General council contact | 020 8430 2000 |
| Immediate issue, including damp and mould | Use the Council website or phone 020 8430 2000 |
| Housing property concern | Phone 020 3373 1650 |
| Damp and mould in a Council property | Complete the damp and condensation form or phone 0203 373 5500 |
| Housing Liaison Team | Email HLOTeam@newham.gov.uk or phone 020 8430 2000 and ask for the Housing Liaison Team |
| Repair, non-emergency | Phone 0208 430 2000 or use the repairs portal at www.newham.gov.uk/repairs |
| Emergency repair | Phone 0203 373 5500 |
| Homelessness | Use the Homelessness Prevention and Advice Service online |
| Planning enquiry | Email duty.officer@newham.gov.uk |
| Planning application validation enquiry | Email Planning.Validation@newham.gov.uk |
| Planning appeal correspondence | Email Planning.Appeals@newham.gov.uk |
| Report planning enforcement breach | Use the online form or email planning.enforcement@newham.gov.uk |
| Personal information request issue | Email InformationRightsTeam@newham.gov.uk |
| Children’s Rights Service | Phone 0800 0152 443 or email them |
| Accessibility for council meetings | Email the democratic services team or phone 020 3373 9576 |
If you’re reporting a new issue, Newham says it’s usually quicker to contact the relevant service directly first rather than making a complaint straight away. For council services and online reporting, the website is the best route.