If your personal information on your My Newham account is incorrect and you're unable to access it, there are a few steps you can take. You can directly update your address manually through the Profile page if it's a citizen account. If the issues persist, you should utilize the help form available for further assistance.
Here's a quick guide on what to do:
| Issue | Action |
|---|---|
| Incorrect Personal Information | Log in to My Newham, go to your name on the navigation bar, select 'Profile' to update. |
| Can't Access Account Due to Errors | Check your email for the verification code and ensure you're entering the correct password. |
| Address Not Found | Manually enter your address in the Profile page if you're a citizen account holder. |
| Persistent Problems | Contact via the help form for further support. |
For further assistance, you can visit the Newham help page.