Oldham Council says the fastest way to get in touch depends on what you need. For general complaints and feedback, the main online route is the complaints, comments, and compliments form, and for council tax there’s a specific Council Tax Team contact page.
| What you want to contact the council about | Best contact route |
|---|---|
| General complaints or feedback | Complaints, comments, and compliments form |
| Council Tax Team | Contact the Council Tax Team |
| Council services by phone/email | The Contact Centre handles a range of frontline services, including Council Tax, Housing Benefit, Elections, Planning, Payments, Switchboard, and more |
| Complaints by phone if you can’t use online services | Call back service on 0161 770 8122 |
If your issue is about a missed bin collection, Oldham asks you to contact the Rubbish and Recycling Team directly instead of the complaints team. For urgent issues like homelessness or safeguarding, the council lists dedicated emergency contacts.