Oxford City Council says you can contact customer services or use its online forms, and there are also specific phone and email contacts for housing teams. Here are the main contact routes currently listed.
| Purpose | Contact details | Online option |
|---|---|---|
| General council contact | Speak to customer services | online forms |
| Tenant involvement / resident involvement | 01865 252839 residentinvolvement@oxford.gov.uk |
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| Communities and Neighbourhoods team | 01865 252791 communities@oxford.gov.uk |
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| Strategy and Enabling team | 01865 252641 strategyandenabling@oxford.gov.uk |
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| Complaints / comments / compliments | Telephone, letter, or web form | Comments, compliments and complaints page |
| Councillor conduct complaints | 01865 252402 for help completing the form standards@oxford.gov.uk |
Code of Conduct complaint form |
Oxford also offers a drop-in service at Westgate Library on Mondays, Wednesdays and Fridays between 10am and 3pm. If you want, you can start with customer services and they’ll point you to the right team.