Can I Track the Status of My Bin Collection?

AI Summary

Yes, you can track the status of your bin collection in Preston by reporting a missed bin if you believe your collection was missed. Here’s a quick summary of what you should do:

  1. Make sure your bin was put out by 7 AM on the scheduled collection day.
  2. If it was missed, report it within two days of the scheduled collection.
  3. You can expect your missed collection to be addressed within two working days if it was genuinely missed.

Here’s the information laid out in a table:

Action Details
Report a missed bin Must be reported within two days of collection.
Collection timing Wait until after 4 PM on the collection day to report.
Resolution time Aim to empty missed bins within two working days.

For reporting a missed collection, you can do so online here. If you're experiencing issues, remember that due to increased demand, the timeline for resolution may vary.

Sources

Report a missed bin (or pink bag) collection Bin Collections - Frequently Asked Questions Assisted bin collection Bin collections

Related questions

What information do I need to report a missed bin collection? How can I find my scheduled bin collection day? Are there any extra charges for missed bin collection services? What should I do if my bin is not collected after reporting a missed collection?

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