Yes, you can track the status of your bin collection in Preston. If you believe your bin has been missed, you should report it online within two days of the scheduled collection. The council aims to empty missed bins within two working days, although this timeline can’t always be guaranteed due to high demand.
Here's the information you'll need for reporting a missed bin:
| Action | Details |
|---|---|
| Report a missed bin collection | Must report within 2 days |
| Wait time for missed collection | Aim to empty within 2 working days, not guaranteed |
| Report time for missed bin | After 4 PM on the collection day |
| Collection of extra waste | Not accepted; dispose of it at the recycling centre |
| Collection point for bins | Must be at the usual kerbside location |
For more assistance or to report a missed collection, you can report a missed bin collection online. Make sure to leave your bin out for collection in the usual spot!