How Long Does It Usually Take for the Council to Respond to Enquiries?

AI Summary

The response time for inquiries to Preston City Council varies depending on the type of enquiry. Here are the typical timelines for different processes:

Inquiry Type Acknowledgment Time Full Response Time
Complaints Within 5 working days Within 20 working days
Petitions Within 10 working days Within 20 working days
Freedom of Information Requests N/A Within 20 working days
Minor Development Advice N/A Within 21 working days

For general communications like emails or letters, Preston aims to acknowledge within 2 working days and respond within 10 working days. If more time is needed, they will inform you about the delay.

If you're looking to raise a specific inquiry or need assistance, consider visiting the relevant sections on the Preston City Council website.

Sources

Petitions Compliments and complaints Compliments and complaints Petitions

Related questions

What should I do if I don't receive a response within the expected timeframe? Is there a way to expedite my inquiry? Can I submit my inquiry through social media or other platforms? What types of inquiries require longer response times?

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