You can't specifically check the status of your claim through a phone call in Sandwell, as the council prefers online communication for these inquiries. If you need assistance, you can contact the benefits team via their online form.
However, for general inquiries or if you need advice about your benefits, you can call the Advice Line at 0121 569 3158, available between 9:30 AM and 12:30 PM. For more details or to contact online, you can visit the contact page.