If you don't meet the eligibility requirements for a specific benefit or service, Sandwell Council recommends reaching out to their Welfare Rights team for assistance. They can help you explore other potential benefits you might qualify for based on your income and circumstances, and can sometimes provide representation if you decide to appeal a decision.
You can contact the Welfare Rights team for further help through the links below:
It's essential to act quickly if you feel you've been wrongly denied support or need assistance navigating your options.