You can get in touch about Council Tax online, by using the Council Tax contact form, or by phone in certain cases. Sevenoaks also asks you to call straight away if you’re struggling to pay or if you’ve received a court summons.
| Reason for contact | How to get in touch | Notes |
|---|---|---|
| Payment queries / struggling to pay | Online form | Sevenoaks says you can use the form for payment queries or if you’re having difficulty paying. |
| Court summons | Call 01732 227000 | Sevenoaks asks you to call rather than use the form if you’ve received a court summons. |
| Change in circumstances, moving home, discounts/exemptions, other reasons | Online form | You’ll need your Council Tax account number and an email address. |
If you’re specifically dealing with payment trouble, Sevenoaks says to contact them as soon as possible so they can look at options like changing your payment plan or checking whether you’re eligible for a reduction.