Yes, you can make changes over the phone, but it's generally recommended to use online forms for a quicker response. You can pay business rates or council tax over the phone with a credit or debit card, but for reporting changes or inquiries, using the online services will ensure all relevant information is provided efficiently.
Here's a quick summary of your options for payments and inquiries:
| Service | Action | Method | Phone Number |
|---|---|---|---|
| Business Rates | Make a payment | Online or Phone | 08702 406650 |
| Council Tax | Make a payment | Online or Phone | 08702 406650 (automated) <br>01702 215001 (office hours) |
| General Inquiries | Changes/Updates | Online forms (recommended for quickest response) | 01702 215001 (general inquiries) |
If you have a specific update or inquiry, consider filling out an online form for the best results. You can access these services via the respective links for Business Rates and Council Tax.