The response time for council reports can vary depending on the type of report being made. Here's a breakdown based on the nature of the report:
| Type of Report | Response Time |
|---|---|
| General complaints | 10 working days for initial response, extending to 25 working days if escalated to Stage 2; complex complaints can take up to 65 working days. |
| Housing application | 10 working days after receiving all documents; application reviews are processed within 8 weeks. |
| Food safety complaints | 5 working days to start investigating the complaint. |
If you're reporting something specific, it's best to check the council's guidelines for the most accurate timing. For more details, you can visit the complaints page.