If your application processing is delayed beyond the stated times, it’s important to regularly check your application status, especially if you're waiting on decisions. You can do this by using the tracking reference number provided when you submitted your application.
For different types of applications, here are the typical processing timelines:
| Application Type | Normal Processing Time | Action if Delayed |
|---|---|---|
| Planning Premium Service | 4 weeks after validation | Contact the planning team for updates. |
| Council Housing Applications | 10 working days | Reach out to the housing team if delayed. |
| Essential Living Fund | Varies (may take longer) | Check status online or email for updates. |
| Crisis and Resilience Fund | Varies (due to high volume) | Use the tracking reference or email for updates. |
If you find your application is taking longer than expected, don’t hesitate to inquire directly with the council using the relevant contact method for your application type.