If you can’t provide all the proof within one month, Southend says you should still submit your change or claim now. They’ll start dealing with it, and if they need more evidence they’ll contact you and give you 1 month to provide it.
| What Southend says | What it means |
|---|---|
| Submit your change/claim even if you can’t give all the information immediately | Don’t wait to send everything in before reporting the change |
| Southend may contact you for further proof | They’ll tell you exactly what extra information is needed |
| You will have 1 month to give the proof | You need to send it within that month if they ask for more evidence |
If you’re on Universal Credit, you also need to report the change to the Department for Work and Pensions through your Universal Credit account.