During the Christmas period, reporting missed waste collections through the website or by phone is not available. Instead, residents are encouraged to check their bin collection calendar online for updates. If waste has not been collected, you can leave two extra black bags of waste out with your next grey bin collection and additional recycling can be placed into clear bags or card boxes with your next recycling collection.
Here's a brief overview of alternative options available during this time:
| Service/Issue | Reporting Method |
|---|---|
| Missed waste collections | Not available online or by phone |
| Extra waste collection | Leave up to 2 additional bags with grey bin |
| Recycling collection | Use clear bags or card boxes with blue bin |
For detailed information on waste collection changes, you can visit your collection calendar here.