If your application is taking longer than 10 working days, it's important to be patient as you are expected to receive a written decision within 6 weeks. However, if you feel you need to check on your application's status, you can follow up with the council directly.
Since the waiting timeline is typically around 6 weeks, here's a brief overview of the process:
| Aspect | Details |
|---|---|
| Review Time | Up to 6 weeks for a decision |
| Follow-Up Recommendation | Contact the council if you have concerns about timing |
Make sure your application is fully complete and includes any necessary supporting information. For further assistance, you can visit Stoke's page on claiming Discretionary Housing Payments.