Stoke-on-Trent offers a wide range of support for carers, from online advice and assessments to local groups, practical help, and financial guidance. The council also works with North Staffs Carers and other partners to give carers more tailored support.
| Support available | What it includes |
|---|---|
| Online carers support | News and events, carer assessments, advice on accessing financial support, community directory of local organisations, equipment and adaptations, health information, housing advice, out and about information, and money/legal help |
| Carers portal | 24/7 online access to instant support, information and advice |
| North Staffs Carers service | An all-age carers support service, with weekly groups and activities for adults and young carers |
| Digital support | Mobilise online support, including email courses, virtual cuppas, blogs and guides, discussion forum, live web chat, weekly e-support, carer allowance checker, support calls, emergency planning template and mini assessment |
| Assessments and social care help | Carer assessments and social care needs assessments, with support that can include direct payments, home help, respite care, day centres, alarms and pendants, supported living, residential care and nursing homes |
| Young carers support | Support aimed at children and young people who care for a family member or friend |
| Advice and information | Help to find the right support for carers and the people they care for, including via Bettercare Support |
You can access the council’s carers support pages here: Carer help and guidance or Carers Portal.
If you’re looking for more personalised support, Stoke also points carers to its Bettercare Support service: Begin your self-assessment.