You can cancel your garden waste collection subscription, but there are specific conditions to keep in mind. You have the right to cancel within 14 days of placing your order for any reason without incurring any costs, and you will receive a refund for any payment made. However, if you wish to cancel after this period, you can still do so but will not receive a refund for any unused collections.
Here's a quick summary:
| Cancellation Period | Refund |
|---|---|
| Within 14 Days | Full refund available |
| After 14 Days | No refund available |
To cancel your subscription, use the garden waste enquiry form. If you have further questions or need assistance, it's always a good idea to contact the council directly.