Swindon says the time depends on which application you mean, but for housing register applications it aims to give you a decision within 40 working days. If you’re asking about another type of application, the timescale is different.
| Application type | Decision / response time |
|---|---|
| Council housing / housing register application | within 40 working days |
| Housing application review request | within 56 days |
| EHC needs assessment request | within 6 weeks for the decision on whether to assess; the full assessment process should take 20 weeks |
| Stage 1 children’s services complaint | usually within 10 working days, or up to 20 working days if complex |
| Stage 2 children’s services complaint | within 25 working days, or up to 65 working days if complex |
| School admission appeal | within 30 school days of receipt of the appeal form, subject to panel availability |
For housing, Swindon also says you’ll receive a letter confirming whether you’re eligible to join the housing register within 40 working days. If you want to check the housing application route, the online page is here.