Swindon says you need to provide evidence that matches your circumstances, and the council asks for as much information as you can give. If you apply online, make sure your documents are scanned or saved ready to upload.
| Circumstance | Documents needed |
|---|---|
| Adult student in the household | Student certificate |
| Household member gets Universal Credit | Downloaded copy of the Universal Credit assessment, or full screenshot(s) from top to bottom showing the name, address, and the exact amount paid after deductions |
| Childcare costs | Proof of recent costs |
| Renting from a private landlord | Most recent tenancy agreement and any later rent update documents |
| Renting from a housing association | Recent rental statement and proof of any recent rent increase, if not shown on the statement |
| Legal proceedings for rent arrears | Notice to quit; possession order |
| Moving to more affordable housing | Housing removal quotation |
| Means and finances | Balance of all bank accounts for all household members; recent bank statement |
| Other supporting evidence, depending on circumstances | Letters or documents about medical conditions; care orders; correspondence about tenancy or landlord issues; correspondence about social services involvement; correspondence about debt and advice organisation support |
If you don’t give details about household income, savings, and money you spend, Swindon says it may have to refuse the application. You can apply for a Housing Payment online.