Tonbridge and Malling Borough Council can be contacted by phone, email, webchat, or by visiting one of its offices by appointment. The main contact details are below.
| Method | Details |
|---|---|
| customer.services@tmbc.gov.uk | |
| Telephone | 01732 844522 |
| Phone hours | 9am to 5pm Monday to Thursday; 9am to 4.30pm Friday |
| Webchat | Available through the council website |
| Visit | By appointment only |
| Office | Address |
|---|---|
| Kings Hill | Gibson Building, Gibson Drive, Kings Hill, West Malling, Kent ME19 4LZ |
| Tonbridge | Tonbridge Castle, Castle Street, Tonbridge, Kent TN9 1BG |
For emergencies outside normal office hours, use the same telephone number. The council also accepts calls via the National Relay Service and offers language line support for translation.