Tonbridge and Malling says road and pavement defects should be reported through Kent County Council, not the borough council. The relevant council page points you to Report a problem on a road or pavement.
| Issue type | Where to report |
|---|---|
| Road or pavement defects | Kent County Council via Report a problem on a road or pavement |
If the problem is instead about a workplace health and safety issue, Tonbridge and Malling can handle RIDDOR reports online or by phone, but ordinary road defects are with Kent County Council.